Introduction and Our Commitment

At IntelliConnect Hub, we understand that your privacy isn't just about compliance — it's about trust. When you share your financial information with us for liquidity and solvency analysis, you're placing confidence in our ability to protect what matters most to your business.

This privacy policy explains how we collect, use, and safeguard your personal and business information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

We've written this policy in plain language because transparency shouldn't require a law degree to understand. If something isn't clear, don't hesitate to reach out — we'd rather answer your questions than leave you wondering.

Information We Collect and Why

Running effective liquidity and solvency analysis requires specific types of information. Here's what we collect and our reasoning behind each category:

How We Collect This Information

• Directly from you through our online forms and document upload systems
• During consultation calls and meetings
• From documents you provide for analysis
• Automatically through our website analytics (anonymized where possible)
• From publicly available business databases when necessary for verification

How We Use Your Information

Every piece of information we collect serves a specific purpose in delivering quality financial analysis services:

Primary Uses

• Conducting comprehensive liquidity and solvency analysis
• Preparing detailed financial reports and recommendations
• Communicating findings and insights to you
• Providing ongoing support and follow-up services
• Maintaining accurate records for regulatory compliance

Secondary Uses

• Improving our analytical methods and service quality
• Developing educational resources (with all identifying information removed)
• Training our team on real-world financial scenarios (anonymized)
• Conducting internal quality assurance reviews

We never use your information for marketing purposes without explicit consent, and we certainly don't sell your data to third parties. Your financial information stays focused on serving your business needs.

Information Sharing and Disclosure

We keep your information within our organization whenever possible. However, there are specific circumstances where sharing becomes necessary:

Service Providers

We work with trusted third-party providers for essential services like secure document storage, communication platforms, and technical infrastructure. These partners sign strict confidentiality agreements and can only use your information for the specific services they provide to us.

Legal Requirements

Canadian law may require us to disclose information in certain situations — court orders, regulatory investigations, or other legal proceedings. When this happens, we'll notify you unless legally prohibited from doing so.

Business Transfers

In the unlikely event that IntelliConnect Hub is acquired or merged with another company, your information would be transferred as part of that transaction. You'd be notified in advance and given options about your data.

What we never do: Sell your information, share it for marketing purposes, or provide it to competitors or unauthorized parties.

Your Privacy Rights Under Canadian Law

Access Rights

You can request a copy of all personal information we hold about you. We'll provide this within 30 days of your request, along with details about how we've used it and who we've shared it with.

Correction Rights

If you notice errors in your information, let us know. We'll correct inaccuracies promptly and notify anyone who received the incorrect information from us.

Withdrawal of Consent

You can withdraw your consent for us to process your information at any time. Keep in mind that this might affect our ability to provide certain services, but we'll explain the implications before any changes take effect.

Deletion Rights

You can request deletion of your personal information, subject to our legal obligations to retain certain business records. We'll delete what we can and explain what must be retained and why.

How to Exercise Your Rights

Email us at support@intelliconnecthub.com with your request. We'll verify your identity and respond within the required timeframes. There's no charge for reasonable requests.

Data Security and Protection

Financial information requires the highest level of security. Here's how we protect your data:

Technical Safeguards

• 256-bit SSL encryption for all data transmission
• Encrypted storage systems with multiple backup layers
• Regular security audits and penetration testing
• Multi-factor authentication for all team access
• Automated monitoring for unauthorized access attempts

Physical Security

• Secure data centers with 24/7 monitoring
• Restricted access to physical servers and equipment
• Secure disposal of hardware containing sensitive information

Administrative Controls

• Background checks for all employees handling sensitive data
• Regular privacy and security training
• Strict access controls based on job requirements
• Clear incident response procedures

Despite our best efforts, no system is completely immune to security threats. If a breach occurs that could affect your information, we'll notify you within 72 hours along with steps we're taking to address the situation.

Data Retention and Disposal

We don't keep your information longer than necessary. Our retention periods balance your privacy rights with business and legal requirements:

When retention periods expire, we securely delete or destroy your information using industry-standard methods that make recovery impossible.

International Data Transfers

While we primarily store and process information within Canada, some of our service providers operate internationally. When your information leaves Canada, we ensure:

• The receiving country has adequate privacy protections
• Contractual safeguards are in place to maintain Canadian privacy standards
• You're informed about these transfers and their purposes
• Additional security measures are implemented when necessary

We currently use some services based in the United States and European Union, both of which have recognized adequacy frameworks for data protection.

Cookies and Website Analytics

Our website uses cookies and similar technologies to improve your experience and help us understand how our services are used:

Essential Cookies

These keep our website functioning properly and remember your preferences during your visit. They're necessary for basic website operation.

Analytics Cookies

We use Google Analytics and similar tools to understand website usage patterns. This information is anonymized and helps us improve our services.

Your Cookie Choices

You can control cookie settings through your browser preferences. Keep in mind that disabling certain cookies might affect website functionality.

Changes to This Privacy Policy

Privacy laws and our business practices evolve over time. When we update this policy, we'll:

• Post the new version on our website with a revised date
• Email active clients about significant changes
• Provide 30 days notice before implementing changes that affect how we handle your information
• Maintain previous versions for your reference

We encourage you to review this policy periodically, especially if you're a regular client or have ongoing projects with us.